Deposit does not arrive

The exchange I am sending to GajarX from shows that my transaction completed, why haven’t I received anything on GajarX? A withdrawal marked as “completed” or “success” on an exchange does not mean that the transaction has fully processed to the receiving exchange – it simply means that the transaction was successfully posted to the […]

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Withdrawals missing

I made a transaction from GajarX to another Exchange/Wallet, but I haven’t received my funds yet. Why? If you encounter an issue where your withdrawal is missing, please check the corresponding log in the [Withdrawals History] page in your Account first. Normally, a TxID will be generated within 60 to 90 minutes, indicating that GajarX […]

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Sent to wrong address

If you sent your coins to a wrong address, GajarX did not receive these coins and we don’t know who controls those addresses and have no means of recovering those coins.   If you know who that address belongs to, it is recommended that you contact to the owner of the target address to negotiate […]

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Deposited wrong coins

If you sent wrong coins to your GajarX coin address: GajarX generally does not offer a token/coin recovery service. 1.If you have suffered a significant loss as a result of incorrectly deposited tokens/coins, GajarX may, solely at our discretion, assist you in recovering your tokens/coins. This process is extremely complicated and may result in significant […]

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Withdraw to wrong address

GajarX will start the withdrawal process as soon as you open the withdrawal request. Due to the anonymity of the blockchain, we are unable to locate where your funds have been sent. If you have sent your coins to the wrong address by mistake, please use other means to try and locate and/or contact the […]

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